Reference

mpoatem Privacy Policy for Your Account

mpoatem Privacy Policy explains what we collect when you open an account, sign in from a mobile browser, or use DANA, OVO, GoPay and QRIS.

Clear data purposesWallet record controlsMobile account securityRequest access or changes
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CONTACT PATHS

Privacy Help Beside Your Account

A clear contact path helps when you need a copy, correction or explanation about personal data. Sign in and use the account support route placed near the cashier area, so we can match your request with the right account without asking you to resend wallet details in an open message. We may ask for a verification step before discussing account records.

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Account request

Use the signed-in support route to ask for access, correction or deletion of eligible personal data. We check the account step first so a request is linked to the right record.

Wallet clarification

If a DANA, OVO, GoPay or QRIS receipt appears unclear, send the transaction reference through account support. We use that reference to inspect status without requesting your wallet password.

Security concern

Report unfamiliar sign-in activity through the same support path beside the cashier area. We may confirm your phone verification details before discussing access history or changing account contact data.

DATA PRACTICES

What We Do With Your Personal Data

We handle account data according to the purpose that brought it into our systems: access, payment matching, security, support or legal recordkeeping.

Collection

We collect details you enter for an account, including contact data and phone verification responses. We also receive technical session details when your device opens the lobby or moves between account pages.

Cookies

Cookies can preserve a sign-in session and help us detect unusual device activity. You can manage browser cookie settings, but turning them off may interrupt account access or require another sign-in.

Wallet matching

Payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account routes are used to match receipts and status checks. We do not need your wallet password for that process.

Account security

Phone verification is used before account access and may be repeated when a security change needs confirmation. Keep your sign-in details private and contact support if the access pattern looks unfamiliar.

Retention

We retain personal data only as long as needed for the stated account, security, support or legal purpose. When a record is no longer needed, our handling follows the applicable deletion process.

Your request

Ask for access, correction or an eligible deletion through the signed-in support path beside the cashier area. Include the account phone detail and request type so we can respond to the correct record.

Privacy Policy Questions About mpoatem

These Privacy Policy answers address the account and wallet questions you may have before opening an account. We keep the route practical: sign in where possible, use the support path beside the cashier area, and provide the transaction or phone detail that identifies the record. Processing and access depend on local law.

The mpoatem Privacy Policy covers account details, phone verification, device sessions, cookies, wallet references, payment receipts, support requests and security records created while you use the account.

We use your phone number for account creation, verification before access and certain security checks. It helps us connect a support request to your account without exposing account details through an open message.

Yes. The Privacy Policy covers transaction references and receipt status connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We use those references to match the correct account.

Sign in, open the account support route beside the cashier area and ask for access to your personal data. Include your account phone detail and the record period or transaction reference involved.

Yes, where the request is eligible under applicable rules. Use the signed-in support path, describe the incorrect detail and complete any verification step needed before we change account or contact data.

We keep each record for the period needed for its stated account, security, support or legal purpose. Retention can differ by record type, including phone verification, receipts and access history.

Use the support route inside your signed-in account, located beside the cashier area. That path is suitable for data access, correction, deletion, cookie questions, wallet references and account security concerns.

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